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          First, brands must follow the process of notifying Cosmetics   use in the cosmetic products in addition to a list of preservatives
          Products in Saudi Arabia. The first point is to submit product   and coloring items allowed in the Cosmetic Products website in
          labeling. Brands must attach clear images of the products,   accordance with article four of Implementing Regulations of the
          showing its information and substitutions in a visible way.   Cosmetics Products Law. With nearly 30 ingredients that are not
          These labels must be in conformity with the Cosmetic Products   permitted, it is imperative that brands review their ingredient
          Legislation and the Standard to Safety Requirements for Cosmetic   list carefully before proceeding with any further registration.
          Products and personal care No. GSO1943/20016. It must have   A brand must then submit a list of documents to continue the
          its own barcode. Brands must then add product components in   eCosma  process  and  the  notifier  is  the  held  representative
          the Electronic system, this must include all active and inactive   of the product. The duration of registration takes between 3
          ingredients, role and exact concentrations. The authority has   months to one year and therefore brands must take this into
          recently published a list of the banned products and restricted   careful consideration when entering the Saudi Arabian Market.


       A conversation with                       EXPORT MAGAZINE: What factors are       experiences  and  a  demand  for  rarity  and
       Brooke Bergé,                             affecting the strength of the competition in   exclusivity are also what consumers look for and
                                                 the Saudi Arabia Spa and Salon Market?
                                                                                         where Clients gain a competitive advantage.
       Division Manager for Beauty               Brooke Bergé:  Spa  budgets  have  segmented
       Distribution at Ali Bin Ali Holding       the  market  through  different  price  points  and   EM:  Why  is  the  spa  and  salon  market  one
                                                 services,  catering  to  different  audiences  and   of the biggest distribution channels in the
                                                 substitutes for the market are abundant.  Middle East and what integral part does the
                                                                                         country play?
                                                 EM:  What  has  led  to  the  increased
                                                 investment in technological advancements   BB: Saudi Arabia’s travel and tourism industry is
                                                 to  provide personalized  solutions  and   expected to have the fastest growth in the Middle
                                                 enhance consumer experience in the Saudi   East over the next decade and the performance
                                                 Spa and Salon Market?                   of the market is projected to accelerate, with a
                                                 BB: The market is driven by various macroeconomic   growing emphasis on wellness and self-care,
                                                 factors, including urbanization, evolving lifestyles,   advancement  in  technology,  the  digitization  of
                                                 rising  disposable  income,  including  increased   spa services due to rising disposable income and
          I  had  the pleasure  of  meeting  with   consumer  spending  and  population  growth.   a  rise  in  travel  and  tourism.  Furthermore,  as
          Brooke at the BeautyWorld Saudi Arabia   Technological  advancements  such  as  developing   people’s purchasing power increases, there is a
          Exhibition in February this year and   mobile apps to better serve customers can improve   greater demand for recreational activities and
          was blown  away by her knowledge and   membership  retention  rates  and  touch-free   luxury experiences, leading to an increase in the
          passion  for the spa market. Ali  Bin  Ali   technology is increasingly gaining popularity.  number of spas and resorts.
          Group is one of the largest retail and                                         In  conclusion,  the  Saudi  Arabian  Spa  and  Salon
          distribution companies in Qatar and    EM: What is the go to strategy for the Spa   market holds great promise of growth over the next
          Ali Bin  Ali Beauty, a Division  under the   and Salon network in the Kingdom? And   5 years and there is opportunity for new brands to
          Ali Bin Ali Group, is one of the fastest-  why are customer acquisition and retention   enter this market. However, due to the domination
          growing companies across the GCC. Ali   strategies most important?             of large brands with strong foot holding, coupled
          Bin Ali Beauty are currently the Regional   BB: Spas that offer pay-as-you-go services, with a   with  Saudi  Arabia’s  complex  legislation,  brands
          Leaders in Beauty Distribution, having   possibility of extending it to a full membership in   should  seek  expert  advice  when  exploring  this
          carefully curated a best-in-class portfolio,   the future are gaining more popularity by giving   market so that efforts aren’t wasted.
          committed to offering consumers highly   consumers  a  broader  choice  and  great  power.
          effective, results orientated, clean luxury   Upselling, loyalty programs, package deals and
          alternatives that are both ethical and   gift cards boost profits and gain a competitive
          sustainable  whilst  focusing  on  medical-  edge.  The  key  strategy,  however,  should  be
          efficacy  and  wellness  alternatives.  The   focused mainly on the cost of the service, as price
          Holdings success is widely known and is   competition has become more intensive among
          born out of their unwavering commitment   mid-market and budget operators. Furthermore,
          to the long-term development and       strategies  on  expanding  the  customer  journey
          strategic growth of not just their holding   and more importantly improving the customer
          but also that of their partners.       experience  are  extremely  important,  unique


                          For more information on how IL Brand Consultancy can help you expand your brand,
                          please contact us on  info@ilbc.co.uk or visit our website at  www.ilbc.co.uk
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