Page 155 - EM - Export Magazine Perfumery Edition
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EVENTS









          beauty brand”, Amazon will put you       (like in a window of a store), or you can   ThE BUY BOX
          in touch with the right person to help   spend  money  to  be relevant choosing   The Buy Box refers to the box on the
          you  start your activity. Amazon’s Indie   the right key words to be found as in a   right side of the Amazon product detail
          Beauty page is packed with thousands of   Google AD campaign.                  page, where customers can  add  items
          products from emerging beauty brands.   •  Reviews are a precious tool, the more   for purchase to their cart. There could
          You’ll  find  makeup,  skincare,  beauty   and  the better you  have, the more   be many sellers selling this product, but
          tools, haircare, and more. So whether    relevant  you  will  be  for the  algorithm   only one seller can be in the Buy Box at
          you need to replace your favourite lip   and the product will have more        a time. We call this “winning” the Buy
          moisturizer or try out a new hair mask,   visibility: they will help you to increase   Box. On other marketplaces (like eBay),
          the Indie Beauty section is the place to   your organic ranking.               every seller creates their own product
          discover new must-haves.               •  Ship in time and ship great products!  page leading to thousands of listings per
                                                 •  Good description of the products and   SKU; customers choose who they want to
          AN EFFECTIVE DTC sTRATEGY                good pictures and videos              buy from. On Amazon, its own algorithm
          If  a brand  has  a  DTC  strategy,  Amazon   •  Titles  of  the  descriptions  are  very   chooses the seller; the customer has no
          should be complementary to the brand’s   important. Amazon allows quite longer   choice as to which seller is in the Buy Box.
          e-commerce  activities. The  consumer    title texts than other e-retailers    The  algorithm considers  each  seller’s
          goes to the brands’ website to see the   •  Influencer   programmes:   Amazon   criteria for that product (seller rating,
          latest news from the brands and to live the   created a programme called “Creator   how fast the item will ship, price, etc.)
          experience of being part of a community.   connections” where you can send     and determines which seller should be
          In  the  website  they  can  find  interesting   your  product  to  influencers,  and  they   in the Buy Box. Since lowest price is the
          tools that Amazon doesn’t have, such as a   do a post with  a link to the product   leading criteria, the seller who has the
          foundations finder or a fragrance finder.   on   Amazon.   Another   influencers’   lowest  price  is  often  the  winner of  the
          But after visiting the website, they go to   programme is called “Amazon Lives”;   Buy Box; they win 100% of the sales while
          Amazon and look for the best price and   in this case people like brand creators’   they are in the Buy Box. Amazon does not
          free shipping, this is where they buy.   or owners and founders of brands, can   split the Buy Box, so if you allow multiple
          Amazon can also do personalization: they   have a live interview and interact with   authorized sellers to sell your product,
          will propose to you the products they    possible customers presenting their   they will have to compete against each
          think you will like the most. They are very   products. Influencers can also take part   other to win  the Buy Box. Once you
          good in giving you options, but they are   in this programme doing Amazon lives   understand the Buy Box, you understand
          not  very  good  in  helping  you  choosing   and they do very well with sales.  how being the only seller of your product
          what to buy, and this is where the brands                                      on Amazon provides you with the most
          can win with their e-commerce, offering   Apart from these dedicated programmes,   control of price and customer experience.
          immersive experiences and additional   there are 2 ways of working with
          tools, taking  advantage  of  this  “white   influencers  on  Amazon:  the  traditional   AMAZON AND LUXURY
          space” on Amazon.                      one is when a brand  has its own        Amazon  entered  the  luxury  beauty
                                                 influencers, these influencers must open   market in 2013 to solve the issue of the
          MAIN MARkETING AMAZON RULEs            an Amazon store front (you see lots of   luxury  resellers;  the  first  programme
          •  To  be  successful  you  must  spend   these  links on  IG)  and  they  have a link   they created was called Amazon Beauty,
           money on advertising. The algorithm   to the products they suggest. When the   but it was not very successful. In  2017
           won’t allow spending too much money   customer clicks and buys, the brand     they renamed the programme, calling
           at  the  beginning.  At  first,  the  brand   gets the money. But now there is a new   it Premium Beauty with which they can
           usually spends between 10% and 20%    programme,  an  app  called  “inspired”   switch a button and make the resellers
           of  your revenue and  the return  is 3   where  there  are  influencers  that  work   of the brands that subscribe to the
           to  5  times. The  return  you  have  on   for Amazon, they promote the products,   programme invisible. That doesn’t mean
           the money spent on AD on Amazon is    and they earn commission. If you buy the   that they are banned  and  cannot sell
           better than  any  other  platform,  even   products,  Amazon  pays  the  influencers.   anymore, but they won’t be visible, and
           including Google.                     To  be  part  of  “inspired,”  the  influencers   the  page  /window  will  be  monographic,
            There are 2 kinds of advertisement in   must be chosen by Amazon based on    dedicated only to the prestige brand.
           Amazon:  you  can  spend  money  to  be   the number of followers, or they can be   Other  benefits  of  Premium  Beauty:  the
           visible with  banners/pictures/ videos   suggested by the brand itself.       product page has a premium beauty

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