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R R  E E  P P  O O   R R  T T







                                      Another new name will be       For beauty brands an important consideration is the social
                                      Jillian   Switzerland,   whose   generation of young and digitally savvy population, over half of
                                      collection of perfumes, home   the 37 million inhabitants in Saudi Arabia are under the age of
                                      and  body  care  takes  ‘the  art   30 and their digital consumption is at 82% (one of the highest
                                      of fragrance’ to an enhanced   in the world). The influence of Gen Z is therefore particularly
                                      level of inspiration, creativity   significant as they are playing a redefining role in the escalating
                                      and luxe style. Founder of     demand  for beauty, its rapid  growth  and  constant evolution.
                                      Jillian Switzerland and Founder   Connecting and engaging with these consumers requires a
                                      & Chairperson of UCC Europe,   strong omnichannel strategy encompassing e-commerce,
                                      JK Pham (Jang Kêu) sees Saudi   social  media,  retail  experiences  and  collaborations.  Online
                                      Arabia and the Middle East as   content is their primary resource and  they  look for brands
                                      pivotal markets,  “these regions   that  demonstrate  strong  values  such  as  quality,  uniqueness,
                                      closely align with our brand   authenticity and purpose.
                                      ethos, particularly in their shared   The sustainability factor is a noteworthy consideration to this
          respect for nature and unwavering commitment to sustainability.   generation and it is directly impacting purchasing choices; a
          Consumers in  this  area  are  increasingly  seeking  products  that   recent survey  showed  that 74% of  respondents checked  for
          deliver exceptional quality while embodying conscious choices that   sustainability  certification  and  71%  bought  items  with  eco-
          promote environmentally friendly practices. This fusion of luxury   friendly packaging. The ‘ripple effect’ of this well-educated and
          and sustainability makes the Middle East an ideal hub for our brand   sophisticated consumer segment and their preferences can be
          to thrive.” Both these brands reflect the core values of the Arab   seen throughout the region. In Saudi Arabia the key touchpoints
          consumers; they are distinctive, original, beautifully crafted and   for brand  discovery  are  word  of  mouth, followed  by  social
          champion environmental stewardship. Qualities that are highly   media (Snapchat  and  Instagram)  and  then  beauty  advisors
          celebrated in the region.                                  or sales assistants. These routes to the consumer emphasise
                                                                     the importance of building brand loyalty as well as having an
          An Opportunity Landscape                                   efficient  supply  chain  and  stock  management.  Although  the
          Saudi Arabia is a high-income economy which is emerging as   acceleration of e-commerce has had a significant impact on the
          one of the most opportune markets within the thriving Middle   consumer journey, brick and mortar retail plays a very important
          East region. As Omar Bdour explains “Saudi Arabia is undergoing   role. From mega malls to the well-known names like Sephora,
          tremendous amounts of change and progress under their current   Faces and Al Nahdi the in-store experience is an ingrained
          Vision  2030.  This  ambition  and  commitment  to  development  and   preference. Further areas
          innovation is what sets the market in Saudia Arabia apart from any   to  consider are  the  strong
          other. The government is offering unprecedented support to help   expat  communities  and
          with market growth and shifting the economic focus of the country.   the  exceptional  growth  of
          This presents a huge number of opportunities for brands to enter   the hospitality sector that
          one of the most exciting markets in the world and connect with an   can be seen in the Middle
          entirely new customer base.”                               East region as these create
                                                                     further  diversification  of
                                                                     the  audience  segments.
                                                                     In   Saudi   Arabia   the
                                                                     development    boom    is
                                                                     seeing  over a 100  new
                                                                     openings of top-tier hotels
                                                                     including  flagships  from
                                                                     AMAN, Mandarin Oriental,
                                                                     Nobu,  Four  Seasons  and
                                                                     many more. Wellness has
                                                                     become    an    influential
                                                                     driver with  many  of  these
                                                                     resorts as well as the ground breaking projects like Red Sea
                                                                     Global and the Public Investment Fund of Saudi Arabia (PIF) that
                                                                     is a cornerstone of Vision 2030.

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